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I am very pleased to announce an exciting
new partnership between Litespeed
Education Pte Ltd (Litespeed) and Educare
International Consultancy Pte Ltd (Educare).
As of 2nd June 2009, Litespeed has
licensed our intellectual properties rights
and E-Learning technologies including the
provision of staff services and
the operation of customer
contracts, to Educare. In
essence, both companies will
be synergistically marketing
our suite of products and
services to the schools in
Singapore.
There is only one single
over-arching objective in this
collaboration. We aim to add
more value to our customers.
Just as the collaboration is
a win-win situation for both
companies, we are equally
committed to improving our joint products
and services to our customers. The
synergy is easy to understand. Litespeed
specialises in the provision of diagnostic
E-Learning technologies and syllabus-centric
multimedia content.
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(From Left to Right) Mr Pok Vic Sent (CTO, Litespeed), Mr Mike Thiruman
(CEO, Educare Co-operative Ltd & its subsidiaries), Mr Harold Fock
(Deputy CEO & CFO, Litespeed) and Mr Reuben Cheu
(Head of Sales, Litespeed) |
Educare is a
company set up by the Singapore Teachers’
Union’s (STU) Cooperative (Educare
Co-operative Ltd) to provide quality
educational services to enhance teaching
and learning to schools in Singapore and
in several other countries. The synergy of
both companies’ operations and marketing initiatives mean that Litespeed E-Products
will be empowered by Educare’s expertise
in consultancy, teacher professional development and student training programmes. Similarly, programmes
and services managed by Educare can
now incorporate the latest E-Learning
technological features offered by Litespeed. It is a union of strengths and mutual needs
that will and must ultimately add value to
our customers.
We would like to assure our customers that
there will be no disruption to our existing
services and solutions. There will not be any
change in terms of contractual obligations
and operational procedures; neither will
there be any change in terms of Litespeed
and Educare staff and professionals
serving you. Our provision of E-Learning
solutions to your school remains the same and will get better through this collaboration. We want our customers to get more value, superior products, better services, more content, faster response time and higher customer satisfaction as we move forward.
I want to be upfront with our customers
here. Our loyal
customers have given us feedback that the provision
of E-Learning technologies
is insufficient. We have been
told that competing on price is
a mere adjustment of the level
playing field. Technological
solutions, although extremely
useful in the classroom, are
complementary to the learning
process and our customers still
need a human-centric learning
environment to maximise the
potential of their teachers
and students. Through these honest feedback sessions, we knew we need to do more and think out of
the box. We promised to do something
about it. Listening was our first step. This
collaboration with Educare and Litespeed as a united front is our next bold step.
The schools in Singapore will be the real
winners of this collaboration as they will
receive the best E-Learning products and
solutions delivered and managed by the
best customer service team which always
puts schools - school leaders, teachers
and students - first.
By Harold Fock
Deputy Chief Executive Officer / Chief Financial Officer
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